UPAYA CO. PRIVACY POLICY
Privacy Policy
Effective October 22, 2026
At Upaya Co., we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or purchase our services.
01 / Information We Collect
Depending on how you interact with us, we may collect:
Contact information: Your name, email address, phone number, and business information.
Purchase information: Services purchased, billing details, transaction records, and subscription information.
Project information: Business details, website content, brand materials, and other information you choose to share while working with us.
Website information: Browser type, device information, IP address, pages visited, and other usage information collected through cookies or analytics tools.
Payment information is processed through our third-party payment providers. Upaya Co. does not intentionally collect or store complete payment card numbers.
02 / How We Use Your Information
We use the information collected to:
Respond to inquiries and communicate with you.
Process purchases and manage subscriptions.
Provide Branding, Web Design, and Marketing services.
Schedule consultations and manage client projects.
Improve our website and customer experience.
Send service updates and, where permitted, marketing communications.
Maintain business records and comply with legal obligations.
03 / Payments & Third-Party Services
Our website is hosted on Squarespace, and we may use third-party services to operate our business, process payments, manage projects, analyze website performance, and communicate with clients.
These providers may process information on our behalf or under their own privacy policies.
We share information only as reasonably necessary to provide our services, operate our business, or comply with applicable law.
04 / Cookies & Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity, and improve the website experience.
Depending on our website settings, third-party analytics or marketing tools may also collect usage information.
You can manage cookies through your browser settings and any cookie preference tools made available on our website.
05 / Email Communications
If you subscribe to our email updates or otherwise consent to receive marketing communications, we may send you occasional news, resources, or service announcements.
You can unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us directly.
We may still send essential communications related to purchases, projects, billing, or other services you've requested.
06 / How We Protect Your Information
We take reasonable administrative and technical precautions to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no website or electronic storage system can guarantee absolute security.
07 / How Long We Keep Information
We retain personal information only as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet legal obligations, or fulfill other legitimate business purposes.
Retention periods may vary depending on the type of information and applicable requirements.
08 / Your Privacy Choices
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may also have rights concerning how your information is used or shared.
To make a privacy-related request, contact us using the information below. We will respond as required by applicable law.
09 / Children's Privacy
Our website and services are intended for adults and businesses, not individuals under the age of 18.
We do not knowingly collect personal information directly from children under 18. If we become aware that we have collected personal information from a minor, we will take appropriate steps to address it in accordance with applicable law.
10 / Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
The latest version will be available on this page with an updated effective date.
11 / Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
UPAYA CO.
Creative Studio for Small Businesses